Do you have a question? Need advice? Would you rather make a purchase over the phone? Call us!


In addition to your favorite L'Occitane stores, and the  web store that are still available to you, we have introduced the telephone number 01/388 3338 where we are at your disposal
Monday through Friday, 10 a.m. to 6 p.m.

We are aware that it is not always practical for you to go on long shopping, or you may not be sure how to make a web order, so we have provided 2 new services in order to be even more accessible. Call us and choose:

1. If you want to talk to an Beauty Advisor in the store or order products that you will come to pay for and pick up at the L’Occitane store in your city. *
2. If you want to order product delivery to your address by phone, send a gift to someone or need help with a web order, this option connects you to our web store. **
* For now, call&Collect is available in the following stores: ZAGREB - Avenue Mall, ZADAR - Supernova, SPLIT - City Center one, RIJEKA - Tower Center, PULA - Max City.
** Our webshop administrator can help you create a web order with all the terms and conditions that you can read at the link:,51,1,8505,113282.htm
If you are not able to place an order on your own behalf, we can do it for you, with the option of cash on delivery or proforma invoice. More:,51,1,8505,113282.htm

How to order L'Occitane products by phone…

Store Locator


If you need beauty advice or would like to try our products, we would be very happy to welcome you in our store. Our beauty advisors are here to help.